Reference

What You Agree To When You Use score880

These terms set out the rules that apply to your account, your deposits via DANA, OVO, or GoPay, and your access to every part of the score880 lobby. Access and eligibility depend on local law and are available only where permitted in your region.

Account eligibility rulesDANA, OVO, GoPay payment termsWithdrawal & verification conditionsAccount suspension policyGoverning jurisdiction
score880 What You Agree To When You Use score880
CONTACT & QUERIES

Reach Us About These Terms

Questions about how a specific clause applies to your account? Our support team handles terms-related queries directly — no need to navigate a ticket queue. Reach us through any of the channels below and we'll clarify the relevant section for you.

Team online

Live Chat

Available around the clock via the chat icon in your account dashboard. Fastest path for urgent terms or account-access questions.

Email Support

Send detailed terms queries to our support address. We aim to respond within one business day for account and policy matters.

Help Centre

Our help centre covers common terms questions — account eligibility, payment conditions, and withdrawal verification steps — in plain language.

ACCOUNT SECURITY

How We Protect Your Account and Data

Your account security and the integrity of your payment records are handled with the same care we apply to every DANA, OVO, and GoPay transaction. Here is what we do on our side — and what you can request at any time.

Data Handling We collect only the account and payment data needed to process your transactions and verify your identity. We do not sell your data to third parties.
Account Security Login access uses OTP verification tied to your registered mobile number. If you suspect unauthorised access, contact support immediately to freeze your account.
Data Retention Transaction records and account data are retained as required by applicable regulations. You may request a summary of your stored data through our support team.
Requesting Changes To update personal details, correct a wallet address, or request account closure, submit a verified request via live chat or email with your account ID.

Common Questions About These Terms

These are the questions we hear most often about how our terms work in practice — covering your rights, your payment conditions, and how to act if something is unclear.

Yes. Submit a closure request via live chat or email with your account ID. Any pending withdrawal to DANA, OVO, or GoPay will be processed before the account is closed.

We may suspend or permanently close accounts that violate these terms. You will be notified via your registered contact, and any eligible balance will be reviewed before a final decision.

Contact our support team with your account ID and a data request. We will compile your stored account and transaction records and send them to your registered contact within a reasonable timeframe.

The core terms apply equally whether you use DANA, OVO, GoPay, or bank transfer. Specific processing conditions for each method are detailed in the payment section of your account settings.

These terms are governed by the laws of the jurisdiction in which score880 operates. Access and eligibility depend on local law and are available only where permitted in your region.

We notify registered accounts of material changes via email or an in-account notice. Continuing to use your account after the effective date of any update constitutes acceptance of the revised terms.